SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Yapiee and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive any information from third parties?
We receive 'PUBLIC' information from third parties such as Facebook, Twitter, Google, YouTube, Instagram, and TikTok.
How do we process your information?
We process your information to offer, enhance, and manage our Services, stay in touch with you, keep your information secure, and prevent fraud, and fulfill legal requirements. With your approval, we may also process your data for other purposes. We only process your information when we have a valid legal basis to do so.
In what situations and with which parties do we share personal information?
We may need to share your information in certain circumstances and with certain third parties. So, how do we make sure your data stays secure? We have measures in place both in terms of organization and technology to protect your privacy. Although no digital transmission over the internet or any storage technology can ensure 100% safety, we cannot promise or guarantee that unauthorized people won't be able to penetrate our security system and illegally obtain, access, take, or change your information.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is by filling out our data subject request form, available here: www.yapiee.com/support, or by contacting us. We will consider and act upon any request under applicable data protection laws.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Sum, we collect personal information that you provide to us.
When you register for or express interest in the Services, participate in our activities or reach out to us, you'll provide us with personal information voluntarily.
We collect this data to keep you better informed about us and our products and Services.
Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- contact preferences
- contact or authentication data
- billing addresses
Sensitive Information
We do not process sensitive information.
Social Media Login Data
Currently you cannot register with us using details from your existing social media accounts like Facebook, Twitter, or others.
Application Data
If you use our application(s), we may also collect the following information if you choose to provide us with access or permission:
Geolocation Information
We may ask for access or permission to track location-based information from your phone, either all the time or while you're using our app. If you'd like to change the access or permissions, you can do so in your phone's settings.
Mobile Device Access
We may request that you grant us access to certain features on your mobile device, such as your contacts, Camera, Gallery and other features. If you'd like to modify the access or permissions you've given us, you can do so in your device's settings.
Mobile Device Data
We collect information about your device (including its ID, model, and manufacturer), operating system, version and system configuration, IDs for both the device and application, browser type and version, hardware model, internet service provider or mobile carrier, and IP address. Additionally, when using our app, we may also gather info about the phone network associated with your mobile device, its OS/platform, unique device ID as well as details on which features of our app you accessed.
Push Notifications
We may ask to send you push notifications regarding your account or specific features of the application. If you don't want these types of communications, you can turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Automatically Collected Information
In Sum: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
When you visit, use, or navigate our Services, we collect certain information automatically. This information does not identify you personally (such as your name or contact information) but may include device and usage details like your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and location information about how and when you use our Services and other technical data. Primarily, this is for us to administer the security and operation of our Services, and also for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is information our servers collect automatically when you access or use our Services. It includes service-related, diagnostic, usage, and performance information that we record in log files. Depending on your interactions with us, this log data may include your IP address, device information, browser type, and settings as well as information about your activity within the Services such as date/time stamps of your usage, pages viewed, searched files, and other actions such as which features you have used. Additionally, device event information such as system activity, error reports (also known as "crash dumps"), and hardware settings may be included.
- Device Data. We gather information about your computer, phone, tablet, or other devices you use to access our Services. The data we collect may include your device's IP address (or proxy server), ID numbers, location, browser type and version, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration details.
- Location Data : we collect location data like information about your device's location, which can be either precise or imprecise. The amount of data we gather depends on the type and settings of the device used to access the Services. For example, we might use GPS and another technology to get geolocation data that tells us your current location (based on your IP address). You can refuse to allow us to collect this information by not giving permission or by disabling the Location setting on your device. However, if you opt out, you may not be able to take advantage of certain aspects of the Services.
When you use our Facebook application(s), we collect information from you. By default, we access your basic Facebook account information, like your name, email, gender, birthday, current city, and profile picture URL. We also have access to any other public information that you choose to share. Additionally, we may ask you for permission to get access to other details related to your account, such as your friends list, check-ins, and likes; you can either agree or deny our access to individual permissions. For more info regarding Facebook permissions, please refer to the Facebook Permissions Reference page.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Sum: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?".
- To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To post testimonials. We post testimonials on our Services that may contain personal information.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Sum: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs, such as the Google Maps API and Places API. For more information on Google's Privacy Policy, please check out this link. We obtain and store your location on your device ("cache"). You can revoke your consent at any time by reaching out to us with the contact details provided at the end of this document.
- Affiliates. We may share your information with our affiliates, and in such cases, we will make sure they adhere to this privacy notice. Our affiliates include our parent company and any subsidiaries, joint venture partners, or other companies we control or that are under common control with us.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
- Offer Wall. Our application(s) may feature a third-party hosted "offer wall", which allows advertisers to give users virtual currency, gifts, or other items if they accept and finish certain advertisements. This offer wall may be shown to you according to where you live or what demographic data we have. When you click on the offer wall, you'll be taken to another person's external website, leaving our app. To make sure everything is correct and secure, a unique identifier (like your user ID) is shared with the offer wall provider.
4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Sum: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise our Services, but are not affiliated with them.
The Services, including our offer wall, may link to websites, online services, or mobile apps run by third parties not affiliated with us. These links and/or ads might lead to more websites, services, or apps. We don't guarantee anything about these third parties and won't be liable for any harm caused by using them. Even though there's a link to a third-party service or app that doesn't mean we endorse it. We can't guarantee the safety of the data you give to third parties either. Any data collected by third parties isn't covered by this privacy notice. We're not liable for the content or privacy policies of any third-party websites or apps that may be linked to the Services. It's up to you to review these policies and contact them directly with any questions you have.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Sum: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Sum: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only retain your personal information for the length of time necessary to fulfill the purposes outlined in this privacy notice unless a longer period is mandated by law (e.g. tax, accounting, or other legal requirements). We will not keep any of your personal information beyond the period during which you have an active account with us.
When there is no need to process your personal information for our legitimate business purposes, we will delete or anonymize it. If this is not possible (for example, if your information is stored in backups), we'll store it securely and isolate it from any further processing until we can delete it.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Sum: We aim to protect your personal information through a system of organizational and technical security measures.
We have taken adequate technical and organizational steps to guard the security of your personal information. Nonetheless, no electronic transmission over the internet or information storage technology can be completely secure - so we can't guarantee that unauthorized third parties won't be able to breach our security and improperly access, steal or change your data. We'll do our best to protect your personal information, but it's down to you to ensure you're in a secure environment when accessing our Services.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Sum: We do not knowingly collect data from or market to children under 12 years of age.
We do not market our Services to those under 12 years old. By using the Services, you represent that you are at least 12 or have legal permission to use it on behalf of a minor. In case we learn that we have collected personal information from users under 12, we will deactivate the account and delete this data from our records as soon as possible. If you become aware of any data being collected from children under 12, please contact us at : support@yapiee.com
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Sum: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we need your consent to process your personal information, which could be expressed or assumed depending on the law, you have the right to retract it whenever you like. You can do this by getting in touch with us using the contact details listed in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
However, it is important to note that withdrawing your consent will not invalidate the processing of your personal information that has already taken place before the withdrawal of your consent, nor will it affect any subsequent processing when lawful grounds other than consent are applicable.
Opting out of marketing and promotional communications: You can opt out of our promotional and marketing emails at any time by clicking the unsubscribe link included in the emails or by getting in touch with us via the details on the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section. This will take you off our marketing lists. However, we may still need to contact you for some essential service-related messages, such as account administration, customer service requests, or other types of non-marketing communications.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account.
At your request, we will deactivate or delete your account and related data from our active databases. We may, however, save certain information in our records to combat fraud, troubleshoot issues, support investigations, uphold our legal agreements, and/or abide by any applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at: support@Yapiee.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers, as well as some mobile operating systems and applications, offer a "Do Not Track" (DNT) feature that you can enable to let us know your privacy preference and not have your online activity monitored or collected. However, as of right now, there is no uniform technology standard for recognizing and following DNT signals. Therefore, we don't currently respond to DNT browser signals or other mechanisms that automatically communicate your preference not to be tracked. In the event a standard for online tracking is implemented in the future that we must adhere to, we'll update this privacy notice accordingly.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Sum: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may revise this privacy notice from time to time, and the revised version will be effective as soon as it's available. When we make significant updates, we'll make sure to either post a notification of the changes or send you a notification. To keep up-to-date on how we protect your information, we encourage you to check this privacy notice regularly.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at support@yapiee.com.
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request a review, update, or deletion of your personal information, please visit www.yapiee.com/support.